The Workflows API gives you access to the workflows that you have created for your apps

This page is still under construction! More information on the step types is in progress!

Properties

Property	Type	Required	Readonly	Description
id	string	no	yes	The workflow ID
created_at	string	no	yes	Timestamp of the workflow creation.
updated_at	string	no	yes	Timestamp of the last update to the workflow.
created_by	string	no	yes	The name of user who created the workflow.
created_by_id	string	no	yes	The id of user who created the workflow.
updated_by	string	no	yes	The name of user who last updated the record.
updated_by_id	string	no	yes	The id of user who last updated the record.
name	string	yes	no	The name of the workflow
description	string	no	no	The description of the workflow
object_type	string	yes	yes	In almost all cases, will be `form`
object_resource_id	string	yes	no	The ID of the form associated with the workflow
active	boolean	yes	no	Whether or not the workflow is currently processing events (`true` in this case means the workflow is active)
steps	array of steps	yes	no	The steps that make up the workflow
event_type	string	yes	no	One of 'record_created', 'record_deleted', 'record_updated', or 'record_created_or_updated'

Workflow Steps

Property	Type	Required	Readonly	Description
id	string	no	yes	The step ID
name	string	no	no	The name of the step
step_type	string	yes	no	One of 'filter', 'email', 'sms', 'webhook', 'assign_record', or 'create_issue'
arguments	object	no	no	The arguments of the workflow step
next_steps	array of step ID's	no	no	The ID of the step that should succeed this step
initial	boolean	yes	no	`true` means that this is the first step in the workflow

Step Types

There are 5 different types of steps that can be defined in the step_type parameter in the workflow step. The arguments structure of the step will be based off of the step_type

The `email` type

Property	Type	Required	Readonly	Description
to	string	yes	no	Comma-separated string of the emails that the workflow should send an email to
subject	string	yes	no	Subject of the email
html_body	string	yes	no	The body of the email in HTML format. In most cases, will be the same value as `text_body`
text_body	string	yes	no	The body of the email in text format
report_ids	array of strings	no	no	Array that includes the ID of the desired report

email type arguments:

{
    "to": "[email protected]",
    "subject": "Subject",
    "html_body": "body",
    "text_body": "body",
    "report_ids": []
}

The `filter` type

The arguments of a filter type step will only have a single parameter: expression. However, this expression will contain an array of

Property	Type	Required	Readonly	Description
field	string	yes	no	The field that the expression should test against
value	string	yes	no	Subject of the email
operator	string	no	no	The body of the email in HTML format. In most cases, will be the same value as `text_body`
combinator	string	no	no	The body of the email in text format

Sample response:

{
    "workflow": {
        "id": "9fb801aa-7e7d-4480-bfb0-41de6a585a99",
        "created_at": "2023-03-01T03:22:03Z",
        "updated_at": "2023-03-01T03:22:03Z",
        "created_by": "Vincent Lauffer",
        "created_by_id": "9d64eea9-3d7d-427b-8a12-32458d6b5b2a",
        "updated_by": "Vincent Lauffer",
        "updated_by_id": "9d64eea9-3d7d-427b-8a12-32458d6b5b2a",
        "name": "Sample Workflow",
        "description": null,
        "object_type": "form",
        "object_resource_id": "6e278b5f-4445-429c-9284-0232db215e38",
        "active": true,
        "steps": [
            {
                "name": null,
                "description": null,
                "step_type": "filter",
                "arguments": {
                    "expression": [
                        {
                            "field": "text",
                            "value": "yes",
                            "operator": "text_contain",
                            "combinator": "or"
                        },
                        {
                            "field": "text",
                            "value": "maybe",
                            "operator": "text_contain",
                            "combinator": ""
                        }
                    ]
                },
                "next_steps": [
                    "3c2e722c-7039-4114-9e49-36188b1307ad"
                ],
                "initial": true,
                "id": "afac7bf4-84ae-4cf7-9c9d-e4bce9775946"
            },
            {
                "name": null,
                "description": null,
                "step_type": "email",
                "arguments": {
                    "to": "[email protected]",
                    "subject": "Workflow email",
                    "html_body": "Here is the text field of the new record: {{text}}",
                    "text_body": "Here is the text field of the new record: {{text}}",
                    "report_ids": []
                },
                "next_steps": [],
                "initial": false,
                "id": "3c2e722c-7039-4114-9e49-36188b1307ad"
            }
        ],
        "event_type": "record_created"
    }
}